Air India Express Flight 812 Accident Report




Airplane Boeing 737-8HG, registration VY-AXV, serial number 36333 manufactured in 2007.

The ACCIDENT-

On 22 May 2010, Air India Express Flight 812 takes off from Dubai at 0630 local time to Mangalore*1.
The crew consisted of two pilots and four cabin members commanded by Captain Zlatko Glušica,a British and Serbian national with over 10,000 hours of flying and over 7,500 hours of command experience and first officer H.S. Ahluwalia. Both died. The First Officer was based in Mangalore, whilst the Captain was based in Frankfurt, and had traveled in the previous day.Initial investigation revealed that the plane landed about 600 metres (2,000 ft) beyond the usual touch down point on the runway (touch down zone-between 152 metres mark (500 ft) and 457 metres mark (1,500 ft). The total length of the new runway 24 (meaning 240º or South West direction) at Mangalore airport is 2,450 metres (8,040 ft) thus leaving theoretically 1,383 metres (4,540 ft) available for stop (not exactly as I’ll show later). Airline officials put together a team along with the Airports Authority of India that rushed to the scene to investigate the incident and assist with the rescue efforts. Boeing also annou
nced that a team would be sent to provide technical assistance after a request for assistance from Indian authorities.

The Directorate General of  Civil Aviation (DGCA) ordered an inquiry into the crash, which began the day of the crash. The National Transportation and Safety Board (NTSB) is also assisting the investigation with a team of specialists including a senior air safety investigator, a flight operations specialist, an aircraft systems specialist and technical advisers for Boeing and the Federal Aviation Administration (FAA).

Weather-

The (non-aviation) weather station in Mangalore reported the weather as partly cloudy, no precipitation, humidity 80%, visibility 4000 metres, temperature at 28 degrees Centigrade, dew point at 25 degrees Centigrade and calm winds at the time of the accident and 3 hours prior to the accident. Three hours after the accident the weather station reported light drizzle, humidity 90%, temperature 28 degrees C, dew point 26 degrees Centigrade, visibility of 2000 meters, winds calm.

Transcripts from the Air Traffic Control (ATC)-
According to audio transcripts obtained from the ATC, Captain Zlatko Glušica, reported “established on ILS approach*” at 15 km (8 NM) from touchdown and was given clearance to land at 7 km (3.8 NM) from touchdown, however, he  aborted the attempted landing seconds after touchdown (the spoilers, or air brakes are deployed to full extended position immediately after touchdown) and tried to takeoff. The throttle of the aircraft was reported to have been found in the forward position, confirming that the pilot had attempted to abort the landing and proceeded to go around (take off) with a short remaining runway length still available. According to unnamed ATC sources at Mangalore, the First Officer Ahluwalia was said to have warned his commander more than once to go around instead of landing, and also that this warning had come at a height of 800 ft, well before the aircraft attempted landing.

Retrieved Data-

The Cockpit Voice Recorder (CVR)was recovered on 23 May, and the Flight Data Recorder (FDR) was recovered two days later. The recorders were sent to New Delhi by the Directorate General of Civil Aviation (DGCA) of India for data acquisition and analysis and were sent to the USA to the National Transportation and Safety Board (NTSB) for investigation. DGCA official Zaidi claimed "better data protection" while unnamed officials mentioned heavy damage to the devices.

In direct response to this accident the Government of India decided to set up an independent air accident enquiry board called the Civil Aviation Authority (CAA) would function independent of the DGCA. Effectively this means the DGCA will be the regulator and the CAA the investigator. The Director General of the DGCA said that it would be set up though a legislation, and would comply with the recommendations of the International Civil Aviation Organization (ICAO).

Official Inquiry- 

On 8 September 2010 the details of the CVR and FDR were presented to the COI. The CVR analysis reveals that one of the pilots was asleep in the cockpit (during cruise flight-not exactly relevant information). For a duration lasting 110 minutes the CVR picked up no conversation from the pilots, with the report adding that the sound of nasal snoring and deep breathing was picked up during this recording (information is not related to the accident itself). The FDR analysis indicated that the flight started descending from its flight path at an altitude of 4400 ft instead of the normal 2200 ft. The aircraft also touched down at the 4,638 feet mark thus remaining only 3,402 ft of available runway length*4 (see Figure 3). After rolling 2602 ft the pilot decided to go around with barely 800 ft of the runway length still remaining resulting in the crash. Both pilots had been aware of the non-stabilized flight path since they were both heard saying "Flight is taking wrong path and wrong side", additionally the aircraft warning systems had given repeated warning regarding this through the GPWS-Ground Proximity Warning System*2

On 3 June 2010 the Government of India set up a Court of Inquiry (COI) to investigate the air crash. Former Vice Chief of Air Staff, Air Marshal Bhushan Nilkanth Gokhale, was appointed to head the inquiry. Named the Gokhale inquiry, it has to investigate the reasons behind the crash and was originally mandated to submit its findings by 31 August 2010, this was later extended by a month to 30 September 2010. The Government has also appointed four experts into this COI to assist in the investigation. The COI started its investigations by visiting the crash site on 7 June 2010, it also visited all the eight survivors for information.
On 17 August 2010, the COI started a three day public hearing in Mangalore to interview airport officials and witnesses. On day one airport and airline officials deposed that the aircraft had approached at an altitude higher than usual, and that it had landed beyond the threshold point. They also mentioned that the airport's Radar was non operational from 20 May 2010. The airport chief fire officer informed that the crash tenders had reached the site in four minutes due to the fact that the road leading away from the airport perimeter to the crash site was very narrow and undulating. On day two transcript of the cockpit to ATC conversation was released, in which it was indicated that the first officer had suggested a "go around" after the pilot has informed the ATC that it was 'clear to land'. On day four Air India's flight safety officer informed the inquiry that the aircraft's thrust lever and the thrust reverse levers where both in the forward positions, possibly indicating that the pilot attempted to go around. The inquiry panel informed that the information from the FDR would released at the next hearing of the COI at New Delhi on 3 September 2010, and the that of the CVR soon after. The COI would submit its report on 30 September 2010.

Aircrash Consultants Considerations

Weather related phenomena do not appear to have any influence in the accident as the weather report clearly describes.Non stabilized approach (too high & too fast) resulting in a touchdown way beyond the touchdown zone (lack of Standard Operational Procedures – SOPs adherence). Too late attempt to abort an already very long landing with only short runway length still available. The distance to bring a Boeing 737-800 to a full stop on its maximum landing weight -assuming the flight was carrying its full load and using manual brakes is 1310 metres (4,300 ft).
Captain’s lack of awareness of the impending dangerous situation whilst still in the air and even after the suggestion of the First Officer demonstrate disregard of standard Crew Resources Management (CRM) adherence by him and also by the First Officer whose attempt to dissuade him appears to have been too shy or timid. The clear disregard of proper SOPs by the Captain, his lack of CRM standard behavior and the First Officer’s are indicative of serious negligence from the Air India Express on implementing and enforcing a safety oriented operation.

Bottom Line: Air India Express negligence on implementing and enforcing a safety oriented operation based in strict adherence to Standard Operational Procedures and CRM implementation appear to be the initial link that triggered the chain of events that lead to the accident.

A serious investigation into Air India Express crews training and policies, SOPs and CRM would be strongly advisable at this moment.
Unfortunately, pilot misjudgment and mistakes played a fundamental role for this accident. The reasons for that pilot to have made his errors rely somewhere else and that is what we need to peruse.
As any other aircraft accident, this one was caused by a linked chain of events.
Air India Express might have an SOPs Manual (every 121 carrier-meaning Airlines in the world is enforced by law to have one). Also every crew member must have his or hers CRM training up to date, within one to two years of its last recurrent training, depending on company's policy.
It's crystal clear to me that the deceased pilots were not examples of SOPs followers nor CRM abiding individuals. Let me explain:

1) Regarding the SOPs adherence routine:
The approach was clearly a non stabilized one. Most serious Carriers SOPs have similar rules regarding stabilized approaches. Usually on an ILS approach the airplane must be stabilized on the glide path, with gear down and flaps in the landing configuration when passing the ILS Outer Marker (usually 1,500 ft above field elevation and 5 Nm from the threshold). Under VMC (visual meteorological conditions) some SOPs allow the pilot to have his aircraft stabilized at 1,000 ft. This rule is different if you are flying a visual pattern when you may turn the base leg (90º degrees to the runway) at 1,000 ft and the final approach at 750 ft, but that was not the case. The flight 812 was on an ILS approach, 2,200 ft above the glide path (see Figure 1 for the required altitude information during Final Approach-red under line) and employing an excessive rate of descent (and speed) in order to try to reach it! That lead to airplane touching down faster and way beyond the touch down zone (see Figure 2 and 3).
The remaining involuntarily reckless (too late attempt to go around) maneuver ended up aggravating the already bad situation.

2) Regarding the CRM procedures adherence:
The First Officer noticed the completely non stabilized approach and ushered (unsuccessfully) the Captain to Go Around when they were still at 800 ft. His shy response allied with the Captain's excess of self confidence (arrogance?), ignorance of basic Airplane’s landing distances information were responsible for the unsuccessful landing attempt and further consequences that ended in a perfectly avoidable tragedy.

Here I emphasize Air India Express responsibility:

1) Air India Express apparently does not enforce SOPs strict adherence regarding stabilized approaches procedures. The Captain's actions clearly show his lack of SOPs knowledge and the company's disregard in enforcing its use. His apparent ignorance of the airplane flying characteristics, meaning landing distance data information also appears to have played a role.
2) Air India Express does not appear to implement standard CRM techniques behavior towards its crews. This is very clear by both pilots (captain-dictatorial, first officer-submissive) actions and behaviors during the attempted approach.

Appendix: Notes on procedures and Figures

Go Around Procedure description:

A maneuver initiated after a discontinued final approach phase (the actual flight path that the airplane might fly in the final phase of the flight just before landing is called FINAL APPROACH) due to the following reasons:

1. Lateral deviation from the runway centerline or ILS Localizer beam.
2. Vertical deviation from the glide path of the ILS (above or below the glide path).
3. Excessive rate of descent.
4. Approach speed in excess of specified values for the approach. Typical example is more than 20 KT above the established approach speed for the actual weight.
5. Wind Shear.
6. Loss of visual conditions after reaching the D.A. - decision altitude.
7. Loss of visual conditions after reaching a Circling Approach D.A. or any time during a Circling Approach.
6. Any abnormal situation that might deviate or require deviation of  the flight path from the above mentioned parameters.

Figure1






Figure 2





Figure 3






*1  Dubai OMDB ; Mangalore VOML. 
* ILS-Instrument Landing System
*2 The GPWS provides alerts for potentially hazardous flight conditions involving: excessive descent rate, excessive terrain closure rate, altitude loss after takeoff or go around, unsafe terrain clearance when not in landing configuration, excessive deviation below or above an ILS glide slope.


References

- The WALL STREET JOURNAL, 21 June 2010
- Government of India DIRECTORATE GENERAL OF CIVIL AVIATION, 8 July 2008
- THE TIMES OF INDIA, 10 February 2011
© Antonio Carlos Arantes De Biasi

No comments:

Post a Comment